Terms of service

LeadLine is an AI voice interviewer for inbound leads and job applicants, operated by Fusion Data Company, 7908 Katella Way, Citrus Heights, CA 95621. These terms cover the subscription, the interviewer we provision for you, and the dashboard.

What you are buying

A monthly subscription at the tier you pick, with the number of interviews and interviewers on the pricing page. After checkout you fill in an intake; a person on our team builds your interviewer from it and delivers your link, your login and, on Scale, your phone number within one business day of the intake. That is a promise made by a person, not a script, and it is the reason the price includes setup.

Trial and billing

Every plan starts with a 14-day free trial. Your card is charged when the trial ends and monthly after that, through Stripe. Cancel any time from the billing link in your dashboard or by emailing us; the plan runs to the end of the paid period. Interviews past your monthly allowance are billed at the per-interview rate on the pricing page and are added to your next invoice by us, never automatically, and never without a note that says how many. Refunds are governed by the refund policy.

Calls are recorded and an AI talks to your callers

The interviewer is an AI voice agent. Conversations are recorded and transcribed so your board can show them, and a grade is computed from the transcript. You are responsible for telling your callers and applicants that they are speaking with an AI and being recorded where the law requires it (the interviewer says so at the start of every call, and you must not remove that line), and for using the results lawfully. Interview grades are a summary of what a caller said, not an eligibility decision; you make the hiring or sales decision.

Your data and your callers' data

Everything a caller says belongs to your business. We hold it to run the service and delete it when you ask or when the account closes. See the privacy policy.

Acceptable use

No interviews that discriminate on a protected basis, no deception about who or what the caller is speaking with, no use for debt collection, no harassment. We can pause an interviewer that is being used that way and we tell you when we do.

Availability

The voice layer runs on ElevenLabs and the hosting on Vercel and Neon. If any of them is down, the interviewer is down, and calls forward to the number you gave us. We do not promise uptime; we do promise to tell you what happened.

Liability

To the fullest extent the law allows, our total liability is the amount you paid in the three months before the claim, and we are not liable for indirect or consequential loss, including a missed lead or a hire that did not work out.

Contact and governing law

rob@fusiondataco.com, (916) 507-4160. California law governs.